We request that you give us 24 hours notice if you expect to miss your scheduled time. We try faithfully to respect your valuable time by seating you promptly, unless emergency patients or procedural complications have delayed us.
When you do not keep your scheduled appointment, three people suffer:
1. You the patient, do not receive the treatment you need;
2. The patient who needs treatment immediately, and cannot be seen due to a full schedule, suffers because we are booked with your appointment;
3. The office suffers due to the fact that we cannot fill your lost time with anyone else.
Even though our office operates on a very high hourly overhead cost basis, we schedule your time with us just for you. We do not double-book our dentists or hygienists. When you do not honor your appointment time, it creates an unwanted void in the schedule. We cannot possibly find a patient to fill in your time slot with little or no notification. Therefore, if there is a missed appointment without 24 hour notice there will be a broken appointment fee of $30.00 charged to your account.
Thank you for your cooperation in this matter.